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@alpha_bit: Fix hasn't gone live yet but it should shortly.
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It should be fixed now.
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Yes, getting premium should remove any ads; if it doesn't, I definitely want to know.
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@chunker_butt: The engineering manager created a ticket and is trying to replicate it.
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Pinged an engineer and created a ticket
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I just met with the senior product manager and my manager about Giant Bomb's ongoing videos. They thought they had a lot of it fixed which I let them to some extent that was true both internally(thei...
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@orwellhuxzam said:I'm getting the same issue. It seems like the cookie settings aren't sticking.The engineers did just release a new update so it should be working.
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Asking an engineer.
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Weird that I never saw this ping but let me send this to the engineers.
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@chucktowski: Hey there, you can submit a ticket here https://giantbombhelp.zendesk.com/hc/en-us/requests/new . I'll probably ask a couple more questions and then can make a new priority engineering t...
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@chucktowski: What browser? Could you please send in a support ticket with more details.
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@kairoun: Hey there, could you please send in a ticket about this if you haven't already?
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It should be fixed now from my understanding/view but I'll ping the team again just in-case.
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Pinged the product manager and engineering manager.
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Just as an update, they're still looking into this. But I'll mention it again in-case.
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@calvinball: They can't seem to find any logs for that key but are investigating.
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@nikyuningen: This isn't accurate but thank you for the feedback! I do understand the frustration.
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I messaged here, on the GB discord, and replied directly to any support tickets. I do have meetings where I'm constantly bringing up the video issues. it was planning on being done in the last quarte...
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@ziegfredzsm:Replied via support ticket.
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Most of the staff was out on holiday break. I'm happy to look directly if you can provide a ticket number. Otherwise, I'll get to it in due order.
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